Privacy Policy
Last updated: 21 September 2026
HERMAE respects your privacy and processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable French data-protection law.
1. Data controller
The data controller is:
Radhan SAS, trading as HERMAE5 Sentier du Clos d’Arcy
78300 Poissy, France
Email:
info@hermae.net
2. Information we collectDepending on how you use the website, we may collect:Your name and surnameYour professional email addressYour proposed travel dateYour preferred trip or programme typeYour estimated budgetInformation contained in your messageOur correspondence with youTechnical information such as IP address, browser, device, pages visited and security logsYour cookie and consent preferencesPlease do not submit sensitive personal information through the contact form unless it is strictly necessary.
3. Why we process your informationWe may process personal data to: Respond to enquiries and prepare a proposal or consultationTake steps requested before entering into a contractManage client and supplier relationshipsPlan and coordinate agreed programmes and servicesOperate, secure and improve the websiteMeet legal, accounting and regulatory obligationsEstablish, exercise or defend legal claimsThe applicable legal bases include pre-contractual measures, performance of a contract, compliance with legal obligations, our legitimate interests in managing and securing our activities, and consent where required.
4. Who receives your informationInformation may be accessed by authorised members of HERMAE and, where necessary:Website, email and technology providersWebflow, which hosts and supports this websiteProfessional advisers such as accountants, insurers and legal advisersSelected destination, hospitality or operational partners involved in preparing or delivering an agreed programmePublic authorities where disclosure is legally requiredWe disclose only the information reasonably necessary for the relevant purpose.
5. International transfersSome technology providers or operational partners may process information outside the European Economic Area.Where required, HERMAE uses an adequacy decision, Standard Contractual Clauses or another safeguard recognised under the GDPR. Information about applicable safeguards may be requested at
info@hermae.net.
6. RetentionUnsuccessful enquiries and prospect information are normally retained for no longer than three years after the most recent contact.Client, contractual, invoicing and accounting information is retained for the duration of the relationship and for the statutory periods required under French law.Technical and security data is retained only for as long as reasonably necessary for website operation, security and legal compliance.
7. Your rightsSubject to the conditions provided by law, you may request:Access to your personal dataCorrection of inaccurate or incomplete informationDeletion of your informationRestriction of processingObjection to processing based on legitimate interestsData portabilityWithdrawal of consent at any timeRequests may be sent to
info@hermae.net. We may ask for information necessary to verify your identity.You may also submit a complaint to the French data-protection authority, the
Commission Nationale de l’Informatique et des Libertés (CNIL), at
www.cnil.fr.
8. SecurityHERMAE takes reasonable organisational and technical measures to protect personal data against unauthorised access, loss, alteration or disclosure. No internet-based service can, however, guarantee absolute security.
9. Changes to this policyThis policy may be updated to reflect changes to our services, providers or legal obligations. The current version will always be published on this page.1
0. ContactFor privacy questions or requests:
info@hermae.net